Many small businesses in the 10-30 user group require specific support packages that are tailored to their needs.
Choosing a reliable IT Service provider in a heavily saturated market is no easy task. A good IT support company bridges the gap between business and IT!
As a company, we're built on the SME market and understanding its' requirements and dynamics and pride ourselves on a robust support offering that meets the market requirements.
Small business IT support isn't always as simple as it seems. Customers in this space are typically growing steadily and need advice on which systems to use and how to refine and improve internal process through available software. At the same time, they above all require maximum uptime to ensure that their productivity levels are at peak.
As a medium sized business, we can definitely relate to this market and its needs. We get that budgets are tight and pro-activity is better than re-active downtime.
We have a client base of some 200+ small and medium businesses that rely on us to keep their infrastructures growing and ticking over without breaking the bank. Just because your company doesn't have a corporate budget, doesn't mean we can't apply good policies and procedures and have things running smoothly.
Our goal with our SME market, is to see our clients face to face for catch-up meetings and to discuss new technologies - not to be under their feet and desks every five minutes with a screwdriver in hand. We use the very latest technologies to ensure that we're able to deliver fast service in a proactive manner.
We offer both ad-hoc (whenever you need us) support as well as maintenance agreements and managed services, both backed by Service Level Agreements.
Unlike many other IT companies, we DON'T bind you to endless contracts. We have simple agreements written in plain English that are renewed on a month to month basis - we don't believe in holding clients "hostage" and are confident in the value that we offer in the Cape Town, Durban and Centurion areas.
Our SME specialist, Nicholas, is on hand to assist with any questions you may have.
• As with anything in business, you need to know who you're dealing with, what their credentials are and above all the standard that they work to.
• Microsoft Partner Certification is only available to IT Companies who have proven their commitment to standards, committed to employing the right people with bona-fide credentials and of course who are regularly re-examined to ensure that their knowledge is current.
• Microsoft only certifies around 5% of their partners worldwide as Silver Partners. The Computer Guyz have TWO Silver Competencies and lists of Ms verified references and case studies to support us.